The Travelers’ Choice awards for airlines recognize the carriers that exceed passenger expectations and receive top marks from travelers. “As the airline industry introduces new fare products and a widening array of in-flight offerings, consumers continue to seek out the carriers that deliver value and a quality experience. Our support of our military comes from deep within our Heart, with more than 7,400 Employees who have served or are actively serving, over 1,500 Employees who are military spouses, and thousands of Customers who have served or are actively serving. TROY, Mich.: (Updated ) Despite the North America airline industry losing more than 40 billion in revenue as passenger volume dropped 60 in 2020, airline passengers say their level of satisfaction is higher. “We’re thrilled to recognize the global Tripadvisor community’s favorite airlines and shine a spotlight on the carriers around the world that provide the very best flying experiences, including Southwest Airlines,” said Bryan Saltzburg, Senior Vice President and General Manager for Tripadvisor Flights. Our colors may be red, yellow, and blue, but our support is for the red, white, and blue. “We thank each and every Customer for flying with us and their positive ratings, and we thank our Employees for continuing to put Heart into Southwest travel.” “Awards such as these highlight our passion, which is to connect People to what’s important in their lives with low fares, world-renowned Hospitality, and Customer-friendly policies,” said Ryan Green, Senior Vice President and Chief Marketing Officer at Southwest Airlines. Award winners are known for consistently receiving great flyer feedback, placing them among travelers’ favorites around the globe. Southwest Airlines announced Tuesday that it was recognized by Tripadvisor as a winner of four awards in the 2020 Tripadvisor Travelers’ Choice™ Awards for Airlines.Īwards are based on a full year of Tripadvisor reviews.
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